FAQ About Online Banking in India
This FAQ page answers common questions on opening, closing, statements, Aadhaar linking, and related online banking topics — with India as the geo context.
How to close HDFC bank account online?
While some may hope to close an HDFC account fully online, typically it's not fully supported. You can initiate a closure via HDFC's net banking "e-closure" option (if your account qualifies and has no linked active products). But often you'll need to download the account closure form (PDF) from HDFC's site, fill it, sign it, and submit it to your branch. When submitting, ensure all linked services, debit cards, cheques, and balance are settled. HDFC mentions a 4 working day timeline for closure after submission of form.
How to open bank account online?
As discussed earlier, many Indian banks now allow full or partial online savings account opening. The process usually involves selecting "Open Account / Digital Savings / Instant Account" in their app or website, filling your personal data, uploading Aadhaar, PAN, and address proofs, and completing video KYC. Once KYC is approved, the account is activated and credentials (net banking / mobile banking) are issued.
How to get bank statement online?
To get your bank statement online, log in to your bank's net banking portal or mobile app, navigate to "Accounts" → "Statement / e-Statement / e-Passbook", select the required account and date range, and download or send it to your email. Some banks allow scheduling statements or auto-delivery. If you haven't enrolled in e-statement, you may first have to opt in. (As seen in many banks' FAQs.)
Q: How to change bank seeding in Aadhaar online?
To switch the bank linked (seeded) with your Aadhaar, you can use the NPCI's BASE (Bharat Aadhaar Seeding Enabler) platform to "move Aadhaar from one bank to another." The process involves providing your Aadhaar number, OTP, the name of your current bank (seeded), and the details of the new bank. You can also file requests via your bank (through their digital banking profile or service request section) to assist. If digital methods fail, you'll need to submit a signed consent form at the branch.
How to check bank statement online?
To check your statement online, log into your bank's portal or mobile app, go to "Statements / e-Statements / e-Passbook", pick your account, set the date range, and view or download the PDF. If the bank supports email statement delivery, you can also receive monthly statements via your registered email. Always ensure you are on the official bank site / app with secure connection.
How to close bank account online?
The ability to close a bank account fully online depends on the bank. Some banks offer a "Service Request → Close Account" option in net banking or app, where you submit a digital closure request and documents. But many banks still require you to submit a signed physical closure form at a branch. Before closing, your account must have zero balance, no pending charges or active services, and all linked instruments (cheque book, card) should be surrendered.
Q: How to link Aadhaar with bank account online?
Linking your Aadhaar with your bank account can often be done via your bank's net banking or mobile app under "Aadhaar Linking / Update." You provide your Aadhaar number, authenticate via OTP to the mobile number linked with Aadhaar, and the bank updates it in its core banking system and also sends it to NPCI mapper. Another method is via NPCI's BASE / Aadhaar seeding portals, following the consent and mapping process.
How to get bank statement online SBI?
For SBI, after logging into SBI Internet Banking (INB), you can find options under the "Accounts / e-Services / Statements" section to generate account statements and download them as PDF. Also, you can register for Yahoo/Email e-Statements. Ensure your email is correctly registered in SBI profile so statements reach your inbox.
Can I open bank account online?
Yes — many banks in India support fully online account opening (paperless) using Aadhaar e-KYC or video KYC. But eligibility (branch / region / account type) varies. If your region or the specific branch does not support full digital onboarding, you may need to complete part of the process in branch. Always check bank's official "Open Account Online" page for your state.
Can we open bank account online?
Yes — for residents in supported regions, online account opening is allowed. The process is the same as "Can I open bank account online?" above.
How to open online bank account?
It's the same as "open bank account online": go to the bank's website or app, pick "Open Account Online", fill in details, upload documents, complete video KYC / Aadhaar verification, and wait for approval.
How to know bank account number online?
If you've forgotten your account number, you can often find it via your bank's net banking portal or mobile app under "Account Details / Profile / My Account." Alternatively, your bank sends account details in welcome emails, SMS alerts, or in the welcome kit. If not, contact customer support (via secure channels) with your identity proof to retrieve your account number.
How to open HDFC bank account online?
To open an HDFC account online, go to HDFC's website or HDFC mobile app, choose "Open Savings Account", enter your personal details, upload Aadhaar, PAN, address proof, and complete video KYC. Once KYC is approved, your account is activated and net banking credentials sent. HDFC provides a "How to open a savings account online in five steps" guide.
Note: Always use the official bank websites and apps, ensure secure (HTTPS) connections, and avoid third-party links or unknown portals. For specific procedures or limitations, refer to the bank's FAQ page — e.g., HDFC Bank FAQs.